Studio Policies
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Fees are paid at the beginning of each month by e-transfer according to the number of weeks of lessons in that month, either self-calculated or invoiced, according to preference.
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An annual tax receipt for music education will be provided.
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If a student cancels a lesson with less than 24 hours notice (except in case of sickness or emergency), the lesson is forfeited (non-refundable); this is fair, as the lesson time was reserved for them. In some instances, at my discretion and schedule permitting, it may be possible to reschedule the lesson, but this is not guaranteed.
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Classes may not be cancelled for "school examination period" reasons. Students who wish to miss their lesson may do so at their own expense. However, upon request, no homework will be assigned for theory classes during this time.
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If a student simply fails to show up for their lesson, whether in person or on Zoom, the lesson is forfeited and will not be rescheduled.
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If a student stops their lessons, no reimbursement will be issued for the balance of paid lessons in the current month.
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In case of late arrival, please advise as soon as possible. For online lessons, the Zoom room will remain open for 20 minutes after the scheduled lesson time. Missed lesson time will not be refunded or rescheduled.
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If I need to cancel or am exceptionally absent for a paid lesson, it will be always be either rescheduled or credited to the following payment period.
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International students must pay in CAD and are responsible for any applicable transaction and/or currency conversion fees.